To enroll in CHCS services, start by calling 210-261-CHCS (2427) to begin the process. A preliminary screening will be done to determine eligibility and level of need.
For routine appointments, please call 1-833-501-2427
The enrollment screening process is done Tuesday and Thursday from 8:30 a.m. to 12:30 p.m.928 W. Commerce, San Antonio, TX 78207210-261-CHCS (2427)
The enrollment screening process is done Monday through Friday from 8 a.m. to 3 p.m.6812 Bandera Road, Suite 102, San Antonio, TX 78238210-261-CHCS (2427)
Once the registration process has been successfully completed, an intake screening will be provided on the same day or the next day.
What to Expect:
To begin receiving services with The Center for Health Care Services, there is a series of screenings to determine eligibility. Whether it is on the phone or in-person, the first step is to complete a short screening to check how you are doing in the moment – are there more intense needs that we can take of right now?
Once this is determined, a clinician will complete a clinical assessment to determine a person’s eligibility for The Center for Health Care Services (CHCS) services. This process may take up to 3 hours. If he/she qualifies for services, the clinician will work with the individual to establish outpatient services at a CHCS clinic. If they do not qualify for services, the clinician will provide an appropriate referral in the community.
We look forward to serving you! For more information about the Enrollment Process for adults or children, please call Monday through Friday from 8:30 a.m. to 5:30 p.m.
To discuss Enrollment please call: 210-261-CHCS (2427)
Translation services are available on request.
Our outpatient clinics provide services based on your needs and goals. Your treatment team will work with you to assess your needs and make recommendations on what types of services may be of benefit to you. The outpatient treatment services we provide rely on your full participation: you are the active participant in your recovery! Our treatment teams believe that recovery is possible for everyone we serve and we look forward to the opportunity to work with you to meet your treatment goals.
Adult Outpatient Services are open to Bexar County residents who are 18 or older with a mental health diagnosis on our priority list as determined by Texas Health and Human Services.
Child/Adolescent Outpatient Services are open to those 3 years or older with a mental health diagnosis or at risk of out of home/out of school placement.
A recovery plan is a written treatment plan that includes your current needs and strengths as well as goals to be achieved through treatment services which are identified by you and a care manager or licensed clinician. Recovery plans are reviewed regularly and updated anytime a significant change in treatment occurs, or at a minimum every 90 days for children/adolescents, and every 6 months for adults. The Recovery Plan is reflective of what you and your treatment team have agreed is most important for your recovery and growth. It represents a focused commitment between you and the treatment team to work on specific tasks at a determined frequency and duration for the achievement of your identified recovery goals.
The road to wellness is built on a partnership with the people we serve. The Center for Health Care Services offers comprehensive services, including:
Our team helps people with mental health challenges find hope, determine their path to wellness, and find their way to an independent, productive life.
The Center for Health Care Services accepts many insurance plans including Medicaid and Medicare. Payment of your estimated consumer portion is expected at the time services are provided. This includes deductibles, copays, and any other predetermined fees due for this visit. CHCS will not refuse services to a person based on inability to pay. You may qualify for financial assistance toward your payments. This qualification will be determined based on your income and family size. To determine the appropriate monthly fee, you must provide the required documents and complete a Financial Assessment. Please be prepared to show proof of insurance, proof of residency, and family income upon check-in.
View Monthly Ability to Pay Fee Schedule
CHCS will not refuse services to a person based on homelessness. CHCS agrees not to discriminate in the provision of services to an individual based on: the individual’s inability to pay; whether payment for those services would be made under Medicare, Medicaid, or CHIP; the individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity.