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FAQ

Frequently Asked Questions

Outpatient Behavioral Health Services are open to the residents of Bexar County.

Adult Outpatient Services are open to Bexar County residents who are 18 or older with a mental health diagnosis on our property list as determined by Texas Health and Human Services.

Child/Adolescent Outpatient Services are open to those 3 years or older with a mental health diagnosis or at risk of out of home/out of school placement. 

If you do not qualify for our services a clinician will provide you with an appropriate referral or resources to see someone else in the community.

CHCS embraces a comprehensive approach to treatment and recovery. Our outpatient treatment model brings other specialties and disciplines into the treatment team to help you achieve your recovery goals. Medication may help manage symptoms while you work with your treatment team to build and expand coping skills and self-care strategies for recovery. 

Your interdisciplinary treatment is composed of individuals who work together to coordinate your medical, psychological, emotional, therapeutic, and recovery support needs, and may consist of a combination of medication, care management, counseling and nursing services. Your treatment team may consist of a combination of team members including, peers, family partners, care managers, licensed clinicians, nurses, and medical prescribers. You may meet with different members of your treatment team multiple times per month. Our outpatient treatment programs have proven to be effective for long term recovery. If these services are not for you, please let the clinician know you would like to be referred to a community-based provider.

Using a reoccuring assessment, your treatment team will work with you to develop a recovery plan based on your individualized goals. These are items that you and your treatment team have agreed are important for your recovery and growth. The Recovery Plan means that you are making a commitment to work on these specific areas to help you reach recovery. 

The road to wellness is built on a partnership with the people we serve. The Center for Health Care Services offers comprehensive services, including:

  • meeting with a psychiatrist
  • medication and follow up care
  • wellness counseling and education
  • individual and/or group therapy
  • life skills education
  • care management
  • other services to support each person’s goals for recovery

Our team helps people with mental health challenges find hope, determine their path to wellness, and find their way to an independent, productive life.

The Center for Health Care Services accepts many insurance plans including Medicaid and Medicare. Payment of your estimated consumer portion is expected at the time services are provided. This includes deductibles, copays, and any other predetermined fees due for this visit. CHCS will not refuse services to a person based on inability to pay. You may qualify for financial assistance towards your payments. This qualification will be determined based on your income and family size. In order to determine the appropriate monthly fee, you must provide required documents and complete a Financial Assessment. Please be prepared to show proof of insurance, proof of residency and family income upon check-in.

View Monthly Ability to Pay Fee Schedule

CHCS will not refuse services to a person based on homelessness. CHCS agrees not to discriminate in the provision of services to an individual based on: the individual’s inability to pay; whether payment for those services would be made under Medicare, Medicaid, or CHIP; the individual’s race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity.

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